Baremetrics Recover is a dunning add-on: it handles the messages after a payment fails, with timed emails, optional SMS, an in-app banner and a hosted card update form, and it leaves the retries to your payment processor. Retivo is a $490 report that measures four revenue leaks in dollars, followed by an optional pilot that tests fixes against a holdout. Pick Recover if the problem you have is the failed-payment message and you want it handled inside Baremetrics. Pick Retivo if you want to know how big each leak is first. I founded Retivo, so weigh that.
How do Retivo and Baremetrics Recover compare?
The Recover column comes from its public product page as I read it on 9 November 2026. Where the page does not say, I say so.
| Row | Retivo | Baremetrics Recover |
|---|---|---|
| Who it is for | Stripe subscription businesses with roughly 2,000 or more paying customers | SaaS, subscription DTC and membership businesses |
| What it does | Measures failed payments, trials, cancellations and downgrades; a pilot tests fixes | Dunning communication: timed emails (7 by default), SMS, an in-app banner that can become a paywall after a grace period, card expiry reminders |
| Retries | Does not replace your retry settings | None of its own; the page says your processor, for example Stripe Smart Retries, retries the charge |
| How it is set up | A restricted read-only Stripe key | Enable the add-on in your Baremetrics dashboard; default sequences are pre-loaded, per its page |
| What you own | The report; pilot messages go from your brand and domain | You write the copy and set the sender; the card update form can sit on a Baremetrics subdomain or your own |
| Integrations | Stripe | Stripe, Braintree and Recurly, plus Chargebee where customer emails are collected; card write-back on the first three |
| How it is priced | $490 report; pilot is $1,500 setup plus 20% of measured net uplift | An add-on to a Baremetrics plan; its page states a guarantee that recovery exceeds the cost or the next month is free (I do not quote prices) |
| Where it is weaker | Stripe only; email is the live channel; it does not give you a dashboard to log into | Per its page, whether an updated card is charged at once depends on your processor settings, and write-back is limited to the systems listed |
When should you pick Baremetrics Recover?
- You already use Baremetrics for subscription analytics and want dunning in the same place.
- You want an in-app banner and a paywall for delinquent customers. That is a distinct feature on its page, and it is not something I do.
- You use Braintree or Recurly as well as, or instead of, Stripe.
- You want to write and schedule the messages yourself.
When should you pick Retivo?
- You do not know whether failed payments are your biggest leak. The Revenue Leak Report sizes failed payments, unconverted trials, cancellations with no save attempt and downgrades.
- You want any change measured against customers who were not touched, with payment only on measured net uplift. See how the pilot works.
- You want a one-time read with no new tool to connect to your product.
Does Baremetrics Recover retry payments?
Its page says it does not have a retry schedule of its own. Your payment processor retries; on Stripe that is the setting I describe in Retivo vs Stripe Smart Retries and recovery emails.
Does Retivo send failed-payment emails?
In a pilot, yes: I set up the campaigns and send from your own brand and domain. Email is live. WhatsApp, SMS, Viber and Telegram are available on request and are not part of the standard pilot. The report on its own sends nothing to your customers.
Can I run both?
You can, but be careful with contamination. If two tools email the same customer about the same failed payment, you will confuse the customer and blur any measurement. If you want a clean test, tell me what you already send before a pilot starts.
Where does this information come from?
Baremetrics: baremetrics.com/recover, read on 9 November 2026. Its marketing figures are its own claims and I do not repeat them. Retivo: retivo.digital and the articles on this blog.
Want your own numbers?
The Revenue Leak Report puts failed payments, unconverted trials, cancellations and downgrades in dollars per month, read from a restricted read-only Stripe key. $490, delivered within 48 hours of receiving the key. Nothing in your account is changed.
Get the Revenue Leak Report - $490 See a sample (synthetic data)