Churn Buster is a subscription retention provider with two products, failed-payment recovery and cancel flows, billed as a flat monthly fee on a month-to-month basis, according to its own site. Retivo is a $490 one-time Revenue Leak Report for Stripe businesses, with an optional 90-day pilot paid on measured uplift. Pick Churn Buster if you already know you want ongoing dunning and cancel flows run for you on one of many billing platforms. Pick Retivo if you want the leak measured in dollars first and want any later work proven against a holdout. I founded Retivo, so read this with that in mind.
How do Retivo and Churn Buster compare at a glance?
Everything in the Churn Buster column comes from its public homepage as I read it on 9 November 2026. Where the page does not say, I say so.
| Row | Retivo | Churn Buster |
|---|---|---|
| Who it is for | Stripe subscription businesses with roughly 2,000 or more paying customers | Subscription businesses; the page names several consumer brands and does not state a size threshold |
| What it does | A report with four leaks in dollars per month and the top three fixes; then an optional pilot for failed payments, cancel flow and trial-end messages | Dunning (retries, recovery emails, SMS, a card update page) and Cancel Flows (reason question, matched save offers) |
| How it is set up | You send a restricted read-only Stripe key; the report arrives within 48 hours of my having it | Works with your subscription platform or connects through an API; the team helps build the first version of the cancel flows |
| What you own | The report. Messages in a pilot go out from your own brand and domain | Recovery emails are sent from a dedicated pool on your domain, per its page |
| Integrations | Stripe only | Stripe, Braintree, Recurly, Shopify and several subscription apps, plus an API |
| How it is priced | $490 report; pilot is $1,500 setup plus 20% of measured net uplift | A flat monthly fee by MRR tier, month-to-month, no contract (the page gives the model, which I repeat here without figures) |
| How results are shown | Treated group against a 20% holdout that gets nothing from me | A "Rolling Analysis" counting four outcomes per failure; whether it uses a no-contact control group is not stated on the page |
| Where it is weaker | Stripe only; email is the live channel, others on request; a small service, not a tool you log into for years | Not stated on their site |
When should you pick Churn Buster?
- You want failed-payment recovery and cancel flows running continuously, not a one-time read.
- You bill through something other than Stripe, such as Recurly, Braintree or a subscription app on its integration list.
- You want SMS and a no-login card update page as part of the setup. Its page lists both for Stripe and Braintree.
- You value a track record. Its page says the company was established in 2013 and has handled more than 50 million failed payments. I cannot show you that.
When should you pick Retivo?
- You do not yet know which leak is large: failed payments, trials, cancellations or downgrades. The Revenue Leak Report puts each in dollars for $490 before you commit to anything else.
- You want any later result proven against customers who were left alone, and you want to pay a percentage only when there is measured net uplift. See how the pay-on-uplift pilot works.
- You want to give read-only access to Stripe and change nothing in your account until you decide.
If you have fewer than roughly 2,000 paying customers, I would not sell you either. Do the counting by hand, as I describe in DIY spreadsheet, one-time report or retention software.
Can you use both?
Yes, and the order makes sense. The report tells you whether failed payments or cancellations are the bigger leak. If it is one that a dunning and cancel-flow provider covers, you then know what to ask any provider, including Churn Buster, to move. Questions worth asking all of them are in the DIY article above.
Does Churn Buster work with Stripe?
Yes. Its integrations list on the homepage names Stripe, and the page says the card update page with 3D Secure is available on Stripe and Braintree.
Is Retivo a dunning tool?
Not in the way Churn Buster is. Retivo starts as a measurement: a read of your Stripe history. The pilot then runs fixes for failed payments, cancellations and trials and measures them. It is a 90-day test, not a standing subscription to a tool.
What does Churn Buster cost?
Its site describes a flat monthly fee based on your MRR tier, month-to-month with no contract. I do not quote the figures; check its pricing page. Retivo's prices are on the main page: $490 for the report, then $1,500 setup plus 20% of measured net uplift if you choose the pilot.
Where does this information come from?
Churn Buster: churnbuster.io, read on 9 November 2026. Retivo: retivo.digital and the articles on this blog. If something about Churn Buster here is out of date, its own page is the source to trust.
Want your own numbers?
The Revenue Leak Report puts failed payments, unconverted trials, cancellations and downgrades in dollars per month, read from a restricted read-only Stripe key. $490, delivered within 48 hours of receiving the key. Nothing in your account is changed.
Get the Revenue Leak Report - $490 See a sample (synthetic data)